FAQ
Once purchased, how long does it take you to ship an item?
We always aim at dispatching your order as quickly as possible! Most orders are made to order which means that we have an average dispatching time frame of 2-3 weeks on most orders however we do have a limited quantity of ready to ship items. If you need your order quickly, please contact us before placing your order so we can let you know what we can do :)
What material do you use?
All of our jewellery are handmade in our home studio in Falmouth on the East Coast of Tasmania. We use recycled sterling silver for all of our silversmithed pieces (all pieces except necklaces) and high quality gold filled and sterling silver for our necklaces.
Can I shower with gold filled jewellery?
YES! Gold filled is waterproof and won't fade off like gold plated jewellery, but you do have to treat it with proper care and clean it regularly.
See our care Instructions .
Can I shower with gold vermeil jewellery?
Gold vermeil is a really thick layer of gold applied to the surface of our sterling silver pieces. It is very strong and will last a very long time if care properly. It's okay to get your gold vermeil pieces wet every now and then however it is best to remove it whenever you think of it.
See our care instructions.
Do you repair?
For sure ! The life cycle of our pieces is something that we care a lot about, so if your Tiny piece is fixable (and it is 99% of cases) we will always aim at repairing it. Here is the two scenarios:
• Your jewellery broke due to reasons beyond our control (toddler yanked it, it caught on something), we will be happy to fix your jewellery at a cost (Cost on a case by case basis ≈ $35) + reshipping fee.
• If your jewellery broke within 3 months of purchase despite you taking the best care of it, contact us and we will fix it at no extra cost.