If your chain sits higher or lower than you hoped, send it back within 30 days and we’ll change the length for you, free. All you will need to pay for is shipping.

Return any unworn piece in its original packaging within 30 days for refund or store credit.Personalised pieces (stamped initials, custom requests), solid gold pieces and earrings can’t be returned for change of mind, as they’re made just for you or can’t be resold for hygiene reasons.

We always aim at dispatching your order as quickly as possible! We mostly make to order which means that we have an average dispatching of 3-5 days on most orders.

However we often have some ready to ship items. If you need your order quickly, please contact us before placing your order so we can let you know what we can do.

If you need your jewellery to arrive in time for a special event and under our 1 week usual delivery time, please email us prior to placing your order so we can let you know if that is something we can accommodate. We usually have some ready to ship pieces.

We use recycled sterling silver and solid gold (except chains and findings - not recycled, regular sterling silver or solid gold)

Our handcrafted golden pieces are achieved by coating the sterling silver pieces in a high quality and very thick (2.5 microns - usually 0.5 for traditional gold plating) layer of 14ct solid gold. This process is done in-house in our studio.

We use gold filled chains and findings.

Gold vermeil is a really thick layer of gold applied to the surface of our sterling silver pieces. It is very strong and will last a very long time if care properly.

It's okay to get your gold vermeil pieces wet every now and then however it is best to remove it whenever you think of it.

See our care instructions.