We know gifts are often bought weeks before they’re opened, so we’ve made it easy.

Any unworn piece from our End of Year Sale can be swapped for a different metal, length or style until 20 January 2027. If the gold isn’t quite her, the chain sits a little long, or she’d simply love a different piece, she can swap it. No pressure and no awkward moment. Just email us and we will sort it out.

Every piece comes with a 12 months workmanship guarantee. If a clasp, jump ring or soldered join fails with normal wear, we’ll repair or replace it free. After that, send it back to the studio and we’ll repair it for a fee. 

If your chain sits higher or lower than you hoped, send it back within 30 days and we’ll change the length for you, free. All you will need to pay for is shipping.

Return any unworn piece in its original packaging within 30 days for refund or store credit.Personalised pieces (stamped initials, custom requests), solid gold pieces and earrings can’t be returned for change of mind, as they’re made just for you or can’t be resold for hygiene reasons.

We use recycled sterling silver, recycled 9ct solid gold and gold vermeil (2.5 microns of 14ct gold over recycled sterling silver) for all our pieces. 

Our chains and findings (clasps, beads etc.) are not recycled, we use regular sterling silver and gold filled for our gold vermeil pieces.

Gold vermeil is a really thick layer of gold applied to the surface of our sterling silver pieces. It is very strong and will last a very long time if care properly.

It's okay to get your gold vermeil pieces wet every now and then however it is best to remove it whenever you think of it.

See our care instructions.